Terms of Service

Welcome to GoodsZori.

These Terms of Service govern your access to and use of our official website, https://goodszori.com/, including browsing products, placing orders, completing payments, and using the services available through our online store.

GoodsZori is owned and operated by Qingdao Jishun Runze Trading Co., Ltd.

We offer rain boots, waterproof footwear, umbrellas, and sunshades for everyday use.

We aim to provide customers with clear product information, straightforward purchasing conditions, and accessible customer support.

Please read these Terms of Service carefully before placing an order.

Important Shopping Information

Official Website: https://goodszori.com/

Website Operator: Qingdao Jishun Runze Trading Co., Ltd.

Customer Support Email: [email protected]

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Product Prices: Displayed on individual product pages and confirmed during checkout.

Shipping Availability and Charges: Determined by the shipping options available during checkout.

Return Period: Eligible return requests are accepted within 30 days of delivery.

Refund Processing: Approved refunds are generally processed within 5–10 business days after approval.

Refund Method: Refunds are issued to the original payment method.

Customers are encouraged to review product descriptions, available variations, delivery information, and final order totals before completing a purchase.

For questions about our products or existing orders, please contact [email protected].

1. General Conditions

By accessing or using GoodsZori, you agree to use our website and services in accordance with these Terms of Service and applicable requirements.

Our website allows customers to browse available products, review descriptions and prices, select product variations, and place orders through the checkout process.

Customers are expected to provide accurate information when using our website and completing purchases.

You agree not to use the website for fraudulent, unlawful, or unauthorized activities.

We may take reasonable measures to protect our website, customers, and business operations from misuse or security concerns.

Customers must have the legal capacity to make purchases or obtain appropriate authorization where required.

Nothing in these Terms of Service is intended to exclude or restrict mandatory consumer rights.

2. Our Products

GoodsZori is an online retail store focusing on practical rain gear and everyday weather accessories.

Our two main product collections are:

Rain Boots & Waterproof Footwear

This collection includes rain boots and footwear styles intended for different everyday activities and weather conditions.

Available products may vary in size, color, height, materials, construction, and design.

Umbrellas & Sunshades

This collection includes umbrellas and sunshades in different sizes, styles, and configurations.

Product features may include different canopy designs, folding mechanisms, handle styles, and other characteristics specified on individual product pages.

Our product selection may change as items and variations become available or unavailable.

Customers should review the relevant product descriptions and specifications before placing an order.

We aim to provide useful information that helps customers understand the products they are considering.

3. Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, photographs, prices, and available variations are presented accurately.

Product information may include materials, dimensions, available sizes, color options, product features, intended uses, and included accessories.

Customers should carefully review this information before completing a purchase.

Actual product colors may vary slightly because of photography, lighting conditions, screen settings, and normal manufacturing variations.

However, any material differences between the advertised product and the delivered item will be addressed in accordance with applicable consumer protection requirements.

We may update product information when necessary to reflect changes in availability, specifications, or other relevant details.

If you have questions about a particular item, please contact our customer support team before ordering.

Customer Support Email: [email protected]

We believe accurate product information is an important part of a transparent shopping experience.

4. Rain Boots and Footwear Information

Customers purchasing rain boots or other footwear should review the available sizing information, materials, construction, and intended use.

Footwear fit may vary depending on the product design, individual foot shape, and personal preferences.

Customers should select the appropriate size and review any available product measurements before purchasing.

Product features such as water resistance, sole design, flexibility, lining, and traction may vary between items.

Not all footwear is suitable for every surface, weather condition, or activity.

Customers should exercise reasonable care when walking on wet, icy, oily, uneven, or slippery surfaces.

Unless supported by specific product information, GoodsZori footwear should not be assumed to offer specialized occupational protection, certified slip resistance, or other technical safety performance.

Products should be used according to their intended purposes and applicable care instructions.

If footwear arrives damaged, defective, or materially different from its description, please contact our customer support team for assistance.

5. Umbrella and Sunshade Information

Umbrellas and sunshades should be used according to their intended purposes and relevant operating instructions.

Customers should review the size, construction, folding mechanism, materials, and other available specifications before purchasing.

Umbrella performance may vary according to weather conditions, product design, and usage.

Customers should avoid unsafe use during severe storms, lightning, or conditions involving unusually strong winds.

An umbrella should not be assumed to withstand extreme wind conditions unless the applicable performance characteristics have been appropriately verified.

Similarly, sunshade products should not be assumed to provide a specific ultraviolet protection rating unless the relevant specifications and supporting information are available.

Customers should handle opening and closing mechanisms carefully and inspect products for damage before use.

If an umbrella arrives with a broken frame, defective mechanism, or another material product issue, please contact [email protected].

These usage recommendations do not remove GoodsZori's responsibilities concerning defective, unsafe, or incorrectly supplied products.

6. Product Availability

All purchases are subject to product availability and applicable order processing requirements.

We aim to keep product listings and available variations reasonably up to date.

However, inventory availability may occasionally change because of order activity, stock adjustments, or other operational circumstances.

If a purchased item becomes unavailable before fulfillment, we will review the affected order and contact the customer when appropriate.

An available remedy may include cancellation and a refund for the unavailable item.

We will handle product availability issues in accordance with applicable consumer rights.

Customers may contact our support team if they have questions about the availability of a particular item.

7. Prices and Charges

Product prices are displayed on GoodsZori and may be updated when necessary.

The applicable price for a purchase will be presented during checkout before payment is completed.

Customers should review the final order total, including any applicable shipping charges and taxes, before placing an order.

Shipping costs depend on the shipping options available for the customer's selected delivery destination.

Where promotions or discounts are offered, the applicable conditions will be presented with the relevant offer.

We aim to provide straightforward pricing information without misleading customers about product costs or available discounts.

If a material pricing error affects an existing order, we will review the circumstances and provide an appropriate resolution in accordance with applicable consumer protection requirements.

8. Orders and Order Confirmation

Customers may place orders by selecting available products and completing the checkout process.

Before submitting an order, please review the selected items, quantities, sizes, colors, delivery address, contact details, shipping options, and final order amount.

After an order is successfully submitted, an order confirmation will generally be sent to the email address provided during checkout.

Order confirmations help customers identify their purchases and review the submitted information.

Fulfillment is subject to successful payment processing, product availability, and relevant order verification requirements.

If we are unable to fulfill an order, we will review the circumstances and provide an appropriate resolution.

Customers should contact [email protected] if they discover an error in their order information.

We recommend contacting us promptly because modifications may become unavailable once fulfillment has begun.

9. Payments

GoodsZori accepts the payment methods displayed during checkout.

Available payment methods may vary depending on the customer's location and the payment services supported by our website.

Payment transactions are processed using the relevant payment service providers.

Customers are responsible for submitting accurate payment information and using payment methods they are authorized to use.

Orders may be subject to payment verification and reasonable security procedures.

If a payment cannot be completed, the customer may need to review the payment information or contact the relevant bank or payment service provider.

For security reasons, customers should not send complete payment card numbers, card security codes, account passwords, or other sensitive payment credentials by email.

If you have a question about an order payment, please contact [email protected] with the relevant order number.

10. Shipping and Delivery

Shipping arrangements are explained in our Shipping Policy.

Available shipping destinations are determined by the delivery locations supported during checkout.

Customers should enter a complete and accurate delivery address to confirm the available shipping methods.

If a destination is not supported, the checkout process may not offer a shipping option.

Applicable shipping charges are presented during checkout before payment is completed.

Order processing and delivery times may vary depending on product availability, destination, carrier operations, and other logistical conditions.

Where delivery estimates are provided, they are intended as estimates rather than guaranteed arrival dates.

Tracking information will be provided when available.

If you experience a shipping delay, missing delivery, or damaged shipment, please contact our customer support team.

Any shipping-related issue will be reviewed in accordance with our published policies and applicable consumer protection requirements.

11. Shipping Address and Order Changes

Customers should provide complete and accurate shipping information when placing an order.

Incorrect or incomplete delivery details may cause processing difficulties or delivery delays.

If you notice an error in your order information, please contact [email protected] as soon as possible.

We will review whether the requested change can be made.

However, modifications cannot be guaranteed once an order has entered processing or has been dispatched.

If an address error or another delivery issue occurs, we will review the available information and explain the appropriate next steps.

Any applicable charges or remedies will be handled according to the circumstances and relevant consumer rights.

12. Order Cancellations

Customers who wish to cancel an order should contact our support team as soon as possible.

A cancellation may be possible before an order has entered processing or been dispatched.

Once fulfillment has begun or the order has shipped, cancellation may no longer be available.

If the order has already been delivered, customers may request an eligible return under our Return & Refund Policy.

Where an order cancellation is approved, the applicable refund will be processed through the original payment method.

Nothing in this section limits any mandatory cancellation rights available under applicable law.

13. Returns and Refunds

GoodsZori provides return and refund information through its published Return & Refund Policy.

Eligible return requests are accepted within 30 days of delivery.

For change-of-mind returns, products generally must be unused, in their original condition, and accompanied by the relevant packaging and included accessories.

Rain boots may be tried on indoors to assess fit, provided they remain in a condition consistent with ordinary inspection.

Products showing substantial wear, damage caused after delivery, or unauthorized modifications may not qualify for a change-of-mind return.

For eligible customer-initiated returns, customers are generally responsible for return shipping costs.

If a product arrives damaged, defective, incorrectly supplied, or materially misdescribed, GoodsZori will review the issue and provide the appropriate remedy.

Reasonable return shipping costs will be covered by GoodsZori when a return is necessary because of a confirmed defect or fulfillment error for which we are responsible.

Approved refunds are generally processed within 5–10 business days after approval.

Refunds are issued to the original payment method.

Additional time may be required for a bank or payment service provider to make refunded funds available.

Customers should contact [email protected] before arranging a return.

Our customer support team will provide the relevant return instructions.

14. Customer Support and Communication

We believe clear communication helps create a more convenient online shopping experience.

Customers may contact GoodsZori regarding product questions, order information, payment concerns, shipping issues, returns, refunds, and other relevant shopping matters.

Customer Support Email: [email protected]

Customer Support Phone: +86 18363904678

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

When contacting us about an existing purchase, please include your order number and a description of the inquiry.

We may request additional information where reasonably necessary to identify an order or review a reported issue.

We aim to provide customers with useful information and appropriate assistance throughout the purchasing process.

15. Intellectual Property

The GoodsZori brand name, original website content, graphics, page layouts, branding elements, and other materials owned by or used with appropriate authorization by GoodsZori may be protected by intellectual property laws.

Customers may browse and use the website content for personal shopping and legitimate informational purposes.

Unauthorized copying, redistribution, modification, or commercial exploitation of protected materials is not permitted without the necessary authorization.

Third-party trademarks, product photographs, designs, and other protected materials remain subject to the rights of their respective owners.

If you believe that material displayed on GoodsZori infringes intellectual property rights, please contact [email protected] with relevant information.

We will review appropriate inquiries concerning website content and intellectual property.

16. Acceptable Website Use

Customers and visitors agree to use our website responsibly.

You must not use GoodsZori for fraudulent or unlawful activities, attempt unauthorized access to website systems, interfere with other customers' transactions, distribute malicious software, or misuse personal information.

We may take reasonable steps to protect our website from activities that threaten its functionality, security, or lawful operation.

Any restrictions or protective measures will be applied in accordance with relevant legal requirements.

Our goal is to maintain a straightforward and accessible shopping environment.

17. Third-Party Services

Our website may use third-party services to support online retail operations.

These may include payment processing, website hosting, shipping arrangements, customer communications, order management, security, and other legitimate business functions.

Third-party providers may maintain their own terms and privacy practices.

Customers are encouraged to review relevant information when using external services or following links to independently operated websites.

GoodsZori is not responsible for independently operated third-party content or services except where responsibility is required by applicable law.

Our Privacy Policy provides additional information about the handling of personal information in connection with relevant service providers.

18. Website Availability and Updates

We aim to maintain an accessible website with useful product information and convenient shopping features.

However, occasional technical interruptions, maintenance activities, or website errors may occur.

Product listings, available variations, website features, and other information may be updated when reasonably necessary.

We may correct inaccurate website content or technical errors while respecting existing customer transactions and applicable consumer rights.

If a material website error affects an order, we will review the issue and provide any legally required remedy.

We appreciate customers' understanding when temporary technical difficulties affect website access or functionality.

19. Responsibility and Limitations

Customers should use GoodsZori products according to their intended purposes and relevant product instructions.

We encourage customers to consider the specifications and limitations of each product before use.

To the extent permitted by applicable law, GoodsZori is not responsible for losses arising solely from improper product use, unauthorized modifications, or circumstances outside our reasonable control that are unrelated to a failure of our obligations.

However, nothing in these Terms of Service excludes or restricts liability for fraud, intentional misconduct, defective products, or other responsibilities that cannot legally be excluded.

We remain responsible for our obligations concerning accurate product information, order fulfillment, product quality, safety, and applicable consumer remedies.

20. Consumer Rights

GoodsZori aims to provide fair and transparent purchasing conditions.

Nothing in these Terms of Service is intended to remove, limit, or override mandatory consumer rights available under applicable law.

Customers may have rights concerning product defects, incorrect descriptions, delivery issues, cancellations, refunds, and other matters relating to their purchases.

Where applicable laws provide additional protections or remedies, those requirements will take precedence.

We encourage customers to contact our support team when a concern arises so that the relevant circumstances can be reviewed.

21. Privacy and Personal Information

Personal information collected through GoodsZori is handled in accordance with our Privacy Policy.

This may include information necessary for order processing, payment verification, shipping arrangements, customer support, fraud prevention, and other legitimate business purposes.

Our Privacy Policy explains relevant information collection, use, sharing, cookies, advertising-related technologies, data security, and available privacy rights.

Where consent is required for particular information-processing activities, it will be addressed through the applicable consent mechanisms.

Customers are encouraged to review the Privacy Policy to understand how their information may be handled.

22. Changes to These Terms

We may update these Terms of Service when reasonably necessary to reflect changes in our website, products, services, business operations, or applicable legal requirements.

Any revised terms will be made available on this page.

Changes will not remove mandatory legal rights applicable to existing customer transactions.

We encourage customers to review the relevant terms when placing new orders.

23. Contact Information

If you have questions about these Terms of Service, an existing purchase, or another matter relating to GoodsZori, please contact our customer support team.

Customer Support Email: [email protected]

Customer Support Phone: +86 18363904678

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Website: https://goodszori.com/

We aim to provide helpful information and clear communication concerning the products and services available through our store.

Thank you for shopping with GoodsZori.

Business Information

GoodsZori is owned and operated by Qingdao Jishun Runze Trading Co., Ltd.

BRAND: GoodsZori

LEGAL COMPANY NAME: Qingdao Jishun Runze Trading Co., Ltd.

OWNER / REPRESENTATIVE: Zhao Jinming

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 18363904678

WEBSITE: https://goodszori.com/

BUSINESS ADDRESS: No. 249, Dongfengjia Village, Boli Town, Huangdao District, Qingdao City, Shandong Province, China